Absolutely incredible people to do business with! They made buying a car for a first-time buyer very easy and smooth. I can't recommend them enough. Thanks, Jack Evens Chevrolet!
When is Hack Evans going to fork up some money to pay for my inconveniences. You gladly took my $25,000 down payment. Then treat me like garbage.
I wish I could reply to your comments without having to change this posting; you ABSOLUTELY DID NOT CONTACT GM, I DID. I ALSO INITIATED CONTACT WITH ROCKY RIDGE. PLEASE DO NOT LIE TO MAKE YOURSELF LOOK GOOD HERE.
FUNNY HOW THINGS WORK OUT..
YOU FIXED MY TRUCK WHEN NO ONE ELSE WOULD??? Explain what you mean by that.. because I could have taken my truck to any dealership. It was recommended by YOUR dealership that it get fixed there because that's where it was purchased. And yes this post is an absolute reversal of my original post; my original post showed how nice your sales lady was and still is. I left that post the week I purchased the vehicle before it burst into flames in my driveway. You're the back-stabber here; trying to make me look like a fool with your remarks. How dare you.
WHEN I PURCHASED THIS TRUCK I WAS TOLD BY THE DEALERSHIP THAT BECAUSE IT IS A SPECIAL EDITION THAT ITS BEST IT GETS SERVICED THERE AT JACK EVANS. I've decided not to take it back to this dealership. I've contacted the BBB about both this dealership and GM.
I would give this dealership 1 star based on pricing for the vehicle I was looking at. Usually no haggle dealerships are priced pretty aggressively to move inventory and save the going back and forth, especially auction cars that are discontinued. Unfortunately this wasn't the case here, I even attempted to send comparables in the market but they felt the price was good. However, I would give Susan a 5 star rating, very helpful, responsive and super sweet. When comps are $5,000-$6,000 less (which luckily I saved) AND you are no haggle it comes off as greed and doesn't leave a good taste in ones mouth. Auction cars are superb deals for dealers, be fair and create a deal for your customers as well.
DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP. I PURCHASED A VEHICLE FROM HERE IN NOVEMBER OF 2016 AND IN DECEMBER OF 2016 THE ENGINE CAUGHT FIRE. NEITHER THIS DEALERSHIP NOR GM NOR ROCKY RIDGE TOOK LIABILITY FOR THE VEHICLE FIRE. NONE OF THEM HAVE PAID A SINGLE PENNY TO ME OR MY INSURANCE COMPANY FOR THIS $64,000 TRUCK. SEE PHOTOS BELOW OF A BURNED UP TRUCK WITH ONLY 7,000 MILES ON IT. THE DEALERSHIP GAVE ME A RENTAL FOR FIFTEEN DAYS EVEN THOUGH IT TOOK FOUR MONTHS TO FIX.
I have a lot more I'd love to share with you. I also screenshot your original reply to this post; which is also a complete reversal on your part. Nice try guys.
AND TO MAKE THIS EVEN BETTER YESTERDAY JULY 11th 2017 I HAVE COMPLETELY LOST POWER STEERING I HAVE NO CONTROL OVER MY TRUCK AND IT NEEDS TO BE TOWED IN TO BE REPAIRED AND I WAS NOT OFFERED A RENTAL AT NO COST EITHER.
I was in need of a new vehicle and found what I was looking for at Jack Evans Chevrolet. It had been a long while since the last time I had purchased a vehicle and was not looking forward to it. The staff at Jack Evans made my experience as easy as could be. i want to give a particular shout out to the two who I was directly involved with. Lauren Miller, product specialist, answered every question I had and walked me through everything. Sydney Penza, business manager, made the paperwork part as painless as possible. I can recommend Jack Evans without hesitation. They don't work off commission so there is no pressure to sell you a vehicle and didn't have to worry about haggling over price. What they have listed is what it is sold at. All in all, a great experience.
This is the 3rd vehicle I've personally purchased from Jack Evans Chevrolet, and my family has purchased 4 vehicles from them as well. I can't say enough nice things about the owner John and his staff. They are always professional & courteous; and they are always up front with their pricing...which is always the best and lowest price around. This is a family owned business, and they pride themselves on being honest and upfront with their customers. You won't go wrong with buying from Jack Evans Chevrolet! Special shout out to Lauren Miller who helped us on our latest deal.
ADDED SOME NEW PHOTOS; APPARENTLY JACK EVANS HAS BEEN TALKING ABOUT ME TO OTHER DEALERSHIPS..
Jack Evans Chevrolet is a US Car Dealer based in Front Royal, Virginia. Jack Evans Chevrolet is located at 125 S Royal Ave, Front Royal, VA 22630, USA.
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