Always hot and freshly prepared!
Went to go pick up food for dinner with my boyfriend and the food was fine. Fast forward to about 2 hours and 30 minutes and he's complaining about stomach pain and I'm also sick with some stomach pain. We both ordered the same thing, Orange chicken and rice. I've had they're food before and it was good, but this time is the last time I'll eat there.
Staff is always friendly and patient and the food is fresh
I ordered Beijing beef and noodles. The beef was over cooked but it was good.
I always drive an hour just to come and eat at this particular location and today was no different. My husband and always come and spend a good amount of money because we just love the food but today was probably the worst experience I have ever had with any restaurant!!!! We came in and not only did we didn't get greeted but the staff was very UNFRIENDLY and UNPROFESSIONAL to top it off since today is a "holiday" they close at 7 which meant none of the entrees where ready they were making food as you ordered, many customers as myself were frustrated because they where long waits for our food and the portions they were serving where ridiculously small compare to what we are charged for..so when I asked why was nothing ready all I got was dirty looks from the cashier named Karina and the manager named HEIDI was just as bad or even WORST!!! I asked for the store number and General Managers name and her response was looking up online.. WOW!!!!! This has definitely left a bad taste on us that we will no longer be making a 1hr drive to come and get treated this way, PANDA EXPRESS is a chain company and you guys are running a business therefore you should really upgrade your staff and professionalism to treat your customers with respect and sympathy because we pay for your service!!!
Panda Express is a US Meal Takeaway based in Front Royal, Virginia. Panda Express is located at 236 Crooked Run Plaza, Front Royal, VA 22630, USA.
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