The friendly service here is great and they were able to answer every question I threw at them. I needed a controller for a system I had and I decided to try a used controller because it was a few dollars cheaper and came with a one year replacement if I had any problems. Sadly the controller had a bad trigger so I had to take it back but they replaced it no problem and I got to keep my one year replacement warranty. But again the replacement I received had a faulty battery which isn't there fault but I had to take it back. I was able to exchange it for a brand new, unopened one but I lost my one yea but didn't have to pay anymore for a new one, but it was nice to have the friendly reps to help in that way.
worst customer service ever all because I wanted a new Nintendo ds3 and he only had refurbished ones and cock an attitude because I wanted a new one and was telling me there is no difference. what happen to the customer is right and if I want to spend my money how I want to I can thank you. He could have just said we dont have any new but instead had to fight with me. i will be buying my things from a different company from now on.
Really chill dudes here. Helpful and willing to give you a good deal. :)
Staff are very knowledgeable and friendly.... But a heads up if you're trying to trade in games for cash you're going to get ripped off even games for credit rate is pretty bad...
I have had problems with Gamestop before, but i have always had a great experience at this Gamestop. The employees have provided helpful suggestions and have always been pleasant. Thanks!
Gamestop Prestige is a US Electronics Store based in Front Royal, Virginia. Gamestop Prestige is located at 135 Crooked Run Plaza, Front Royal, VA 22630, USA.
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