And it's definitely not a "money making scheme". Or at least, if it is, it's in the same way that the entire medical establishment and insurance industry is. Of course the entire industry is broken, in every facet from med school costs to equipment costs to lab costs to billing. But that's medicine in America for you. Of course we all want it fixed, but hopefully we're all smart enough to know by now that the blame doesn't go on individual practices.
This place is a joke for real medical help. I went 1st time & will never go back! PA looked at me like I was just there for narcotic's since Front Royal has a serious problem. Guess he wants to be a 1 man band against addiction, good luck with that! I've had 7 spine surguries in 15 yrs, been w/o narcotics alot of the time. I'm in between injections at UVA & pain is real & great! Have 20 days to wait & this PA tells me for $84.00 appt, to take tylenol!! I hope this guy has to deal with real pain sometime in his life! Karma dude, Karma Mr. Neil Seward
3) High cost: yes, this place is a bit more expensive than similar practices, and significantly more expensive than a walk-in clinic -- this is the reason I'm giving it four stars instead of five. I don't like that the costs vary so much by what insurance you have, and I don't like that follow-ups cost the same as base appointments. But then they have professionals on staff, and deal with far more than your case of the flu or that weird bump that appeared on your face. If all you want is a prescription for amoxicilllin, by all means don't waste your money or their time; go to a walk-in clinic. But if you want consistent care, maybe recognize that it's worth a little more for the expertise.
All told, between my four family members we've seen probably 30 different people over 15 years, including two regular doctors we request, and have only had the one truly bad experience. I'd say that's a pretty good record.
The negative reviews of this place all seem to concentrate on three factors: inexperienced residency doctors, repeat appointments, and high costs. My family has used this practice for many years, and while all three of these things are occasionally an issue, they are small problems outweighed by other, better factors:
Full service. I like the color coded wings. My visits here have nearly always been thorough and exceed what I've experienced at other doctor offices. Sometimes the wait is a little long but I like to believe it's for the extra attention the doctors and nurses provide the patients that ask or require it.
2) Repeat appointments: First of all, these negative reviewers are either idiots or liars -- you don't actually have to do all those follow-up appointments. It's perfectly fine to call and get results; I've done it many, many times. In fact you can just sign up for the online health portal and have every result you've ever had, including graphs and explanations and notes and everything, AND the ability to directly email the doctors you saw and ask questions -- again, something I've done many times. So you can ignore any and all reviews where the reviewer implies they were essentially forced to come in for their results. Chances are, they took the doctor's recommendation as a requirement, and simply didn't ask to do it another way.
) Inexperienced residency docs: look, this happens at every practice that includes "green" doctors. It's annoying, sure -- I've run into two doctors there that seemed to be following a med school playbook, and were unwilling or unable to deviate from it. But both times, those doctors called in their superiors to address any questions I had which they couldn't answer. I've only had one truly bad experience there; it was with a doctor none of the others liked, and who was let go soon after, with profuse apologies to me over the way he had acted.
$78 a visit. Then an additional $140. And never could tell me what was wrong. Just prescribed me stuff they thought would work without an actual diagnosis. Then give me a discharge notice. Don't even waste your time.
People seem to forget physicals are humans too. I've had to wait before, it's frustrating, yes. I've also been the patient (on more than one equation) who was very ill and the doctor put in the time needed to figure out what was wrong and help me! I'm sure that messed up the doctor's schedule, but my health mattered more to them. I love the care and consideration I get when there. Katie Winter, Dr. Winter, and Dr. Kerns are my go to.
So look: no doctor's office is perfect. But please understand, FRFP is excellent for repeat customers. One-stop shoppers, or people who are too mousy or dense to speak up about their needs, might want to stick to the walk-in clinics. But I happily recommend this practice to you, if you need regular appointments, friendly staff, and doctors who will listen to you and actually entertain your suggestions about your own health.
Beyond that, I didn't realize so many people wanted doctors who didn't care about their health, because that's what the repeat appointments are for -- making sure you have the opportunity to discuss your results. Doctors aren't psychic; they can't read your mind and they don't know what your needs or abilities are, unless you tell them. Sure, seeing a regular "family doctor" can mitigate that, but guess what? You can just choose a regular doctor here, and then request them whenever you need an appointment.
Front Royal Family Practice is a US Doctor based in Front Royal, Virginia. Front Royal Family Practice is located at 140 W 11th St, Front Royal, VA 22630, USA.
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