Paid for the upgraded service but a few spots were missed on the exterior and the floor in the rear of our SUV was not vacuumed well at all. Hope next time is better. Waiting area is spartan but clean and comfortable. Experience was just, ok.
Great work, Fast Service! Thank you for keeping my truck clean for the last two years keep up the good work!
Friendly service, good price, good job on the wash.
I live on Apple mountain. Looked this place up on a Thursday evening and it said they were open until 8pm. I called and the message gave me the same information. So I use my gas and time to go get my jeep cleaned and detailed. When I pulled up they were painting the whole complex. It was completely shut down. Why would you not leave a message relaying this information. Beyond pissed and will probably never use this place. They just lost a potential regular customer
Today was the first and last time i will use this car wash. I pulled into the car wash bay and the bay attendant asked if my atenna unscrewed. I told him no, it's motorized and the motor doesn't work. I asked him if it would be ok and he said yeah it will be fine. I got half way through the car wash when i noticed my atenna was bent down and broken. I pulled out of the bay and asked one of the workers for a manager. He said he was the manager. I told him about the atenna and he said there is nothing we can do for you. He offered to take my info down but told me that it was pointless because they won't help me. He pointed to the sign that said if your car is over 7 years old with more than 150,000 miles they won't replace anything damaged. I understand the sign but the kid working the entrance of the bay should have said there is no guarantee that your antenna will make it. I told the "manager" to tell the kid at the entrance that he needs to change his speech and let people know there car might get damaged. Also, everyone working there looked 20 or younger. Maybe the owner should make an appearance more often and train these "kids" better. I will tell my friends to stay away from this place.
Express Wash Car Wash Detailing is a US Car Wash based in Front Royal, Virginia. Express Wash Car Wash Detailing is located at 214 Country Club Rd, Front Royal, VA 22630, USA.
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